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HEN Faculty
Meet The Faculty
 
               
chris acevedoChris Acevedo, CHC, CPC, PCS
Chris is a Certified Professional Coder and Certified in Healthcare Compliance. He is a Senior Consultant with Acevedo Consulting with a particular expertise in chart audits, compliance and education and frequently lectures to the hospice and physician community on coding/compliance. His coding expertise has been invaluable in assisting clients with third-party payer alleged overpayments. Chris has a wealth of expertise guiding physicians, non-physician practitioners and executive staff through the maze of Medicare coverage and reimbursement issues and providing education and consultation in a manner that is practical yet risk adverse.
Program presentations:
1231: Best Practices: Physician Billing/Coding for Hospice and Palliative Care
/ Navigating the Maze of Physician Billing

 

 

Lev Baesh

Lev Ba'esh, Rabbi, JD, MHL
Lev is a rabbi, ordained by the Reform Movement in 1994 in Cincinnati. He can also be found teaching Introduction to Judaism Courses for the Outreach division of the Reform movement in the Boston area, as well as national and world traveling to celebrate interfaith-Jewish weddings.  His focus, throughout his congregational work was welcoming all who wanted "Jewish" as part of their lives.  Prior to life as a rabbi, Lev was an attorney with the Children's Aid Society in NY, and coordinated their Manhattan project of PINS Mediation with parents and teens.  Lev is a graduate of Hebrew Union College-Jewish Institute of Religion class of 1994, Benjamin N Cardozo School of Law at Yeshiva University class of 1987 (accepted in the NY and Connecticut Bar Associations), and Clark University class of 1984.  Lev was accepted and attended Bangor Theological Seminary's Doctor of Ministry program until he decided to leave congregational work.
Program presentations:
829: Cultural Considerations at the End of Life
830: Religious Beliefs and Traditions at the End of Life

 

 

Tani Bahti, RN, CT, CHPN
A RN since 1976, Tani has spent over half her career in the field of hospice and palliative care. Recognizing how fear, misinformation and lack of information can negatively impact decision-making and the dying experience, she is passionate about, and committed to improving end of life care through education. Certified both in Thanatology and in Hospice and Palliative Nursing, Tani is a frequent lecturer for the medical and nursing schools and community groups, Tani has developed clinical training programs for healthcare professionals and volunteers, participated in end of life research and produced teaching tools. Writer and producer of the award winning video, Living Through Dying - The Struggle for Grace, she is now director of Pathways: Education & Consultation In End of Life Care (www.pathwayseol.com).
Program presentations:
205: Through the Fire: A Dying Exercise
206: Explaining Hospice to Patients and Families
207: Just One More Bite: Understanding Changes in Eating and Drinking at End of Life
208: Pain Hurts Everyone: Understanding and Managing Pain
209: Quality of Life Issues: Challenges and Opportunities

 

 

Susan Balfour, RN
Susan is a consultant for Multi-View, Inc. (www.multiviewinc.com) specializing in clinical visit design.  She worked for the Carolinas Center for End of Life Care for many years and is recognized as one of the top people in the nation regarding hospice regulatory compliance. She is an RN, was a former hospice CEO, and she has a degree in Economics. A student of human behavior, she believes that hospices that design their care, educate their employees and insist on accountability will be the hospices that achieve the highest goals: delivery of extraordinary care, ability to recruit and retain top-notch employees, and long term economic sustainability.
Program presentations:
204: Hospice and the Traveling Patient
824: Providing Hospice to Residents of a SNF/NF or ICF/MR

 

 

Joy Barry, RN, M.ED, LNC

Joy Barry is the CEO and co-owner of Weatherbee Resources, Inc. and a co-owner of the Hospice Education Network.  Her clinical and administrative expertise, coupled with a thorough understanding of regulatory compliance and standards of care, contribute to the provision of comprehensive consulting services unmatched by others in the industry. 

 Joy has assisted hospice providers facing investigation by the Federal Bureau of Investigation, the Office of the Inspector General, the Department of Justice, Zone Program Integrity Contractors, and Medicaid Integrity Contractors.  She participated in drafting complex hospice-related Corporate Integrity Agreements, and provided independent verification of compliance with such agreements.  

Joy is a registered nurse with 30 years of healthcare experience.  She holds a Master’s degree in Education from the University of Massachusetts at Amherst with a specialty in consulting psychology and organizational development.  She is committed to nursing leadership and education and is a featured speaker at State and national conferences.  Joy is a permanent faculty member of Weatherbee’s Hospice Regulatory Boot Camp, an intensive educational program she created in collaboration with her business partner, Heather Wilson.

Program presentations:
665: ADRs: Additional Development Requests
666: Determining Terminal Status: Dementia due to Alzheimer's Disease and Related Disorders
800: Initial and Comprehensive Assessment
826: IDG, Careplanning and Coordination of Services

1822: Technical Eligibility Requirements in Hospice

 

Joy BergerJoy Berger, FT, DMA, BCC, MT-BC

Dr. Joy Berger is an educator, musician, author, and conference presenter specializing in psychosocial/spiritual aspects of end-of-life care. She is the Director of Education at the Hospice Education Network.  In this role she is responsible for assessing the educational needs and challenges in hospice and palliative care to ensure that the Hospice Education Network remains at the forefront in developing innovative solutions and services to most effectively meet those needs.

Dr. Berger who has a Doctor of Musical Arts (with an interdisciplinary major in psychology of religion), is also a Fellow in Thanatology from the Association for Death Education and Counseling. She was a past recipient of the National Heart of Hospice, Psychosocial/Spiritual Caregiver Award given by the National Council of Hospice and Palliative Care Professionals (NCHPP) and was a past chair of their Research / Academics / Education Section. A frequent speaker at national conferences, she is recognized as an expert in interdisciplinary end-of-life care. Dr. Berger is the author of "Music of the Soul - Composing Life Out of Loss," published in Routledge's Series in Death, Dying and Bereavement.

Program presentations:
655: Emergency / Disaster Management: What You Need to Know and Do
1240: Fire Safety:  What You Need to Know and Do
220: Safety in the Home:  What You Need to Know and Do
1859: Safety in the Workplace:  What You Need to Know and Do
221: Workplace Violence:  What You Need to Know and Do

 

June Berlinger, RN, BSN
June Berlinger, RN, BSN, is the Manager of the Education Department at Big Bend Hospice in Tallahassee, FL. She is responsible for the professional development and training for new and experienced employees. June's background includes the development and coordination of professional and community educational programs; creating and managing the Women's Pavilion at Tallahassee Medical Center, and directing a nursing program. She has extensive experience in public speaking having conducted training programs and motivational talks throughout Florida and across the nation to nurses, physicians, judges, law enforcement personnel and other public officials.
Program presentations:
193: Effective Communication

 

patricia berryPatricia Berry, PhD, APRN, ACHPN, FAAN
Patricia Berry is the Associate Professor and Associate Director for Education and Practice of the University of Utah, Hartford Center of Geriatric Nursing Excellence. She has thirty-three years of experirence in the hospice and palliative care field, including staff nurse, case manager, quality improvement coordinator, consultant, author, teach and researcher. She is certfified as a gerontological nurse practitioner and an advanced practice palliative care nurse. Ms. Berry is published on issues related to end-of-life care, pain and symptom management, and changing organizational pain management practices, and is active in several professional organizations related to pain and end-of-life care.
Program presentations:
1334: ELNEC Geriatric Palliative Care: Nonpain Symptoms at the End of Life
1340: ELNEC Geriatric Palliative Care: Preparation for and Care at the Time of Death

 

 

Carla Braveman, RN, M.Ed, CHCE
Carla Braveman is a seasoned hospice executive with nearly 30 years of experience in the health care field. Carla graduated from St. Anselm's College in Manchester, NH with a degree in Nursing and the U of Maine at Orono with a Master's in Education. Carla is the VP of Home and Community Services at the VNA of Manchester and Southern New Hampshire. Carla has been privileged to serve on many professional boards and trade organizations including the Massachusetts Hospice and Palliative Care Federation, and the National Association for Home care and Hospice, and the Hospice Association of America.
Program presentations:
180: Hospice 101: An Introduction to Hospice Services

 

 

melody brown hellstenMelody Brown Hellsten, MS, PNP-BC
Ms. Hellsten has been involved in the care of children with special healthcare needs for over 20 years in a variety of roles. As an advanced practice nurse she has developed programs in various hospitals in Texas focused on meeting the needs of children with complex medical conditions and terminal illnesses in pediatric palliative care (PPC) as a framework. She is a recognized expert in issues related to children with complex medical conditions and speaks regularly in her community as well as at state and national conferences. She has met with state policy makers and her congressional representatives regarding the needs of medically complex and terminally ill children. Ms Hellsten is a principal content author and reviewer on the first national PPC nursing curriculum (Peds ELNEC) and has authored chapters in key nursing text books on chronic illness in childhood PPC and end of life care. Ms. Hellsten is a founder and chair of the Texas Pediatric Palliative Care Consortium (TPPCC) which strives to advance PPC in local communities throughout Texas. In her current role at the University of Texas Health Science Center, San Antonio, she has been actively involved in the development of a unique transdisciplinary clinic that expands on palliative care to provide a medical home for children with complex medical conditions focused on comprehensive assessment management and care coordination to enhance quality of life for children and families. She is also an active educator and provides chronic illness and PPC educational seminars attended by nurses and hospital social workers, chaplains and child life therapists from clinics and community organizations.
Program presentations:
1309: ELNEC Pediatric Palliative Care: Symptom Management

 

 

Janet Bull, MD

Janet Bull, MD serves as Chief Medical Officer for Four Seasons in Flat Rock, NC.  This year, Four Seasons received the Circle of Life award for their integrated palliative care program and research department, both of which Dr. Bull was instrumental in creating.    In 2007, Dr. Bull and Dr. Abernethy formed the Palliative Care State Database, a project devoted to collecting and analyzing data, developing benchmarks and quality initiatives in palliative care.  This project has grown into a Palliative Care Consortium, with multiple sites involved in collecting data over North Carolina.  She currently serves as Principle Investigator on multiple clinical trials, and conducts research on hospice and palliative care patients in the home setting.  She is a Fellow of the Academy of Hospice and Palliative Medicine, board certified in hospice and palliative medicine, and a frequent speaker at both state and national meetings. She is a member of the AAHPM research committee, the Hospice Intermediary Advisory Board, and an assistant editor for PC Fasts.
Program presentations:
1197: Prognostication in End of Life
1198: Advanced Symptom Management

 

 

anita catlinAnita Catlin, DNSc, FNP, FAAN

Dr. Anita Catlin is a nurse researcher and professor of nursing from California who specializes in perinatal ethics. She has a nurse practitioner master’s degree, a doctorate, and a certificate in ethics consultation. She has published extensively and serves as ethics editor for the journal Pediatric Nursing, has an ethics column in Advances in Neonatal Care, and serves on the editorial board of Journal of Perinatology. She is the past president of the Nurses Subsection of the American Society of Bioethics and Humanities, on Medical Advisory Board for the Intersex Society of North America, on the Board of the National Perinatal Association, a Fellow of the American Academy of Nursing, past-president of the Sonoma State Sigma Theta Tau chapter, and past instructor in the Johnson and Johnson Maternal Child Leadership Institute. Anita serves on the 10 member ANA Council of Ethics and Human Rights that writes the Code of Ethics for Nursing. Dr. Catlin has been funded by the American Academy of Pediatrics, the American Nurses Foundation, the National Perinatal Foundation and Lambda Gamma Sigma Theta Tau for her research in perinatal ethics. In 2001 she received the Model of Care Award for the Neonatal End of Life Protocol from the National Perinatal Association. The National Association of Neonatal Nurses has recognized Anita with the Research Contributions Award (2005) and the Outstanding Achievement in Neonatal Nursing Award (2008). She co-chairs a hospital ethics committee and consults in the U.S. and abroad on neonatal end of life care.
Program presentations:
1304: ELNEC Pediatric Palliative Care: Perinatal and Neonatal Care

 

 

Patrick L. Clary, MD
Dr. Pat Clary was the Medical Director of three New Hampshire hospices serially from 1993 through May 24, 2006. He is Board Certified in Family Practice and in Hospice and Palliative Medicine. He also founded and owns The Palliative Care Service, a limited liability corporation providing consultative and educational services in palliative medicine. Educated at Georgetown College and later at Georgetown’s School of Medicine, his first professional training was in poetry as a student of Roland Flint. His work has been published in The New England Journal of Medicine, CoEvolution Quarterly, Patient Care, Journal of Palliative Medicine, JAMA and Journal of Medical Humanities, as well as in anthologies, literary magazines and two collections: Notes for a Loveletter, and Old Friends. His second solo book of poetry, Dying for Beginners, was published in the fall of 2006 by Lost Borders Press. He contributed a chapter to Being Human at Work, an anthology of somatics published by North Atlantic Books in 2003. A conscientious objector on the basis of his Quaker beliefs, he served as a medical corpsman with US Infantry Units in Vietnam 1969-70. He has long been active in palliative care advocacy in New Hampshire, drawing on experience as a US Senate staff member in the 1970s. He serves on the National Hospice & Palliative Care Organization’s Legislative Advocacy subcommittee, is Past President of the Board of Directors of the New Hampshire Hospice and Palliative Care Organization, and chaired the committee organizing the State's joint Cancer Pain Initiative and Hospice Organization's Annual Palliative Care conference "Pain & Beyond,” for five years, ending in 2005. Dr. Clary was certified by the AMA as an Educating Physicians for End-of-life Care (EPEC) presenter in 1999 and has done more than 70 talks using that curriculum since certification.
Program presentations:
1035: Breaking Bad News
1036: A Cry for Help: Responding to Requests for Physician-Assisted Suicide
1273: Breaking the Code: Assure payment for physician and ARNP services
1038: Withholding, Withdrawing Treatments
1590: Confessions of an ex-Lone Ranger: Pearls, Gems and Silver Bullets

 

Patrick Coyne, MSN, APRN, ACHPN, FAAN
Patrick is a clinical nurse specialist and clinical director of the Thomas Palliative Care Service at the Virginia Commonwealth University Medical Center in Richmond, Virginia, where he also works with the oncology team at the Massey Cancer Center.
 In addition to his clinical work, Mr. Coyne conducts research and has published numerous articles related to pain management, symptom control, and issues in end-stage disease. Mr. Coyne was recognized as one of the top pain-management providers in a survey of more than 3,000 licensed medical and osteopathic physicians who were asked which specialists they would choose if they or their family members needed medical treatment; the honor included a listing in the 2004 Top Docs issue of Richmond Magazine. Mr. Coyne was also selected for the Mayday Fund's Mayday Pain & Society Fellowship in 2004.

 

Program presentations:
818: ELNEC: Symptom Management in Palliative Care
1534: ELNEC - For Veterans: Symptom Management

rosemary crawfordRosemary Crawford, RN, MSN
Rosemary serves as the Clinical Nurse Specialist Palliative Care at Exeter Hospital, NH. This is a hospital-based role providing consultation, direct care and advocacy for patients and their families facing advancing or terminal illness for Palliative care consultation. Services include symptom management, decision support and level of care planning. Rosemary's role also provides support for hospital staff in consultations for coordination of care, influence on practice and care, and education, all as it relates to palliative care and end of life care transitions.
Program presentations:
1571: Palliative Care Meetings: A Periscope View
1677: Advancing Illness: Channeling Chaos Towards Continuity with Palliative Care

jatin daveJatin Dave, MD, MPH
Dr. Dave is the Medical Director, Staff Physician, Brigham and Women's Hospital, and Instructor in Medicine, Harvard Medical School. He has studied at the University of Illinois College of Medicine, NYU Medical School and GIM Fellowship, and Harvard Medical School Geriatric Medicine. He has presented on management of cardiac devices at the annual meeting of the NHPCO as well at the Montreal Congress of Palliative Care.
Program presentations:
1572: Management of Cardiac Devices in Hospice & Palliative Care

betty daviesBetty Davies, RN, PhD, CT, FAAN
Ms. Davies has specialized in the care of the dying since she was a nursing student.  She has worked as a staff nurse, head nurse and clinical instructor, as well as a faculty member in various schools of nursing. In addiiton, for the past 25 years, Ms. Davies has been conducting research in pediatric palliative care. She has been teaching palliative care, pediatric palliative care, and loss and bereavement for the past 30 years in various schools of nursing and in workshops and conferences throughout North America and internationally for nearly as long.
Program presentations:
1307: ELNEC Pediatric Palliative Care: Cultural Considerations
1311: ELNEC Pediatric Palliative Care: Loss, Grief and Bereavement

janet edmunsonJanet Edmunson, M.Ed.
Janet took care of her husband, Charles, during the five years he fought an Atypical Parkinson’s disease. During that time, she helped Charles write his book titled Paradoxes of Leadership. Janet is also the author of her own book, Finding Meaning with Charles: Caregiving with Love through a Degenerative Disease. This book allows readers to look inside their precious relationship to learn how to find meaning, strength and inspiration in dealing with a degenerative disease. With more than 30 years’ experience in the health promotion field, Janet recently retired as Director of Prevention & Wellness for a staff of 20 at Blue Cross Blue Shield of Massachusetts. Since retirement, she has committed her time to sharing her story with various support groups, Hospice staff and at caregiver conferences. She is Chair of the Board of Directors for The Foundation for PSP | CBD and Related Brain Diseases. She is also on the Board of Trustees for the Employee Ownership Foundation. Janet is a former President of the Association for Worksite Health Promotion and has a Master’s degree in Exercise Science from Georgia State University. Janet is a national inspirational speaker on leadership, health promotion and caregiving having spoken to over a hundred groups in the last couple of years.
Program presentations:
1573: Finding Meaning From Loss
1574: Caring for Atypical Parkinson's Patients and Their Families

carma erickson-hurtCarma Erickson-Hurt, APRN, ACHPN
Ms. Hurt has taught all sections of the ELNEC course in various venues. She has implemented and taught the course at Naval Medical Center San Diego numerous times as well as courses in Coos Bay , Oregon. Carma taught several courses in Africa and continues to teach with the ELNEC developers at City of Hope. Retired from the U.S. Navy, Carma has years of experience with the veteran population at the end of life.
Program presentations:
1535: ELNEC - For Veterans: Cultural Considerations

mary ersekMary Ersek, PhD, RN, FAAN
Mary has published many articles and book chapters and presented at many local, regional and national meetings on topics germane to palliative care. She has served on the Hospice and Palliative Nurses Association and contributed to several official publications of the Association. She is the lead author and faculty for End-of-life Nursing Consortium (ELNEC) – Geriatric Curriculum.
Program presentations:
1335: ELNEC Geriatric Palliative Care: Goals of Care & Ethical Issues
1339: ELNEC Geriatric Palliative Care: Ensuring Quality Care

 

Betty Ferrell, PhD, RN, FAAN
Dr. Betty Ferrell has been in oncology nursing for 33 years and has focused her clinical expertise and research in pain management, quality of life, and palliative care.  Dr. Ferrell is a Research Scientist at the City of Hope National Medical Center.  She is a Fellow of the American Academy of Nursing and she has over 300 publications in peer-reviewed journals and texts and has authored eight books.  She is Principal Investigator of a Program Project funded by the National Cancer Institute on “Palliative Care for Quality of Life and Symptom Concerns in Lung Cancer” and Principal Investigator of the “End-of-Life Nursing Education Consortium (ELNEC)” project. She directs several other funded projects related to palliative care in cancer centers and QOL issues. Dr. Ferrell is a member of the National Cancer Policy Forum and was Chairperson of the National Consensus Project for Quality Palliative Care. She served on the National Quality Forum Committee for Preferred Practices in palliative care. She is also the chairperson of the Southern California Cancer Pain Initiative.


Program presentations:
820: ELNEC Core: Cultural Considerations in Palliative Care
821: ELNEC Core: Ethical Issues in Palliative Care
1303: ELNEC Pediatric Palliative Care: Introduction to Palliative Care Nursing
1532: ELNEC - For Veterans: Introduction to Palliative Care Nursing

N. Joel Fry, MSW, LICSW
N. Joel Fry, MSW, LISW is president and co-founder of TEAM Restoration Ministries. He is committed to seeing lives and relationships restored. Joel earned his BA at Simpson College, and earned his Master of Social Work (MSW) and Aging Studies Certificate from the University of Iowa. He is a State of Iowa Licensed Independent Social Worker (LISW). He formerly served as an administrator with a hospice organization and has significant experience teaching at the college level. Joel preaches and speaks frequently, and he and his wife, Heather, volunteer with local, state and national marriage initiatives. His counseling experience and interests include the areas of pre-marriage, marriage, individual, family, adolescent, and grief and loss therapy. He believes in the sanctity of forgiveness as the key to emotional and spiritual health, and uses a biblical approach to counseling.
Program presentations:
227: Depression in the Dying
228: Psychological Factors at the End of Life
839: Guide to Conducting Family Meetings: Communication - An Act of Love
840: Social Work Boundaries as an Ethical Consideration
841: Exploring your Own Legacy: a look at Ethical Wills
842: Social Work Leadership in Hospice Care
843: Social Work Ethics in End of Life Care
844: Strategies to Maintain Effectiveness - Indicators of the Need to Step Away
845: Non-Pharmacological Approach to Managing the Dyspneic Patient: The Patient and Family in Times of High Anxiety
846: The Practitioner Role in End of Life Geriatric Care
847: Psychosocial Assessment, Intervention and Treatment Planning

 

virginia ginny fryVirginia "Ginny" Fry, M.A.
Virginia Fry is an artist, educator, and counselor, who has specialized in hospice work for nearly 30 years. She has worked with thousands of terminally ill patients and their families, created and facilitated many bereavement groups for children and adults, and trained colleagues locally, nationally, and in Germany. Currently, Ginny is the Director of the Hospice & Palliative Care Council of Vermont, and the Bereavement Coordinator of Central Vermont Home Health & Hospice, where she continues her clinical practice. She is also a consultant to the Departments of Children and Families, Disabilities and Independent Living, and Education for the State of Vermont.
Ginny teaches at four state colleges, including graduate programs in counseling, focusing on issues of death, dying, grief and creative counseling strategies. She presents workshops on a wide variety of topics throughout the country. (See list below) Linking human creativity and multi-cultural stories with life crises and developmental changes is the focus of Ginny’s work. Her goal is to help individuals create strong survival tools for themselves and their families. Ginny has a degree in Art, and a Master’s degree in Counseling from Norwich University. Her book, Part Of Me Died Too (Dutton, 1995) won several awards, and has recently been reprinted in paperback (in 2005) with a new post-9/11 introduction and is available through her.
Program presentations:
1588: Creative Healing: Sensory Stimulation & Creative Resolution in End of Life Care
1589: Part of Me Died, Too: Creative Survival Strategies for Bereaved Children and Teenagers

michelle gabrielMichelle Gabriel, RN, MS, ACHPN
Michelle currently works as the Palliative Care Coordinator for the Department of Veterans Affairs, VISN 21 office in Palo Alto, CA. Prior to this position, she was the palliative care coordinator for the VA Palo Alto Health Care System. From 2001 to 2005, she worked as a staff nurse on the blood and marrow transplant unit at Stanford Hospital. Michelle is an advanced practice nurse since 1005 and has taught various subjects in palliative care. She has coordinated multiple ELNEC courses for nurses and has taught the various ELNEC modules throughout the country.
Program presentations:
1536: ELNEC - For Veterans: Communication

Gary Gardia, M.Ed., LCSW, CT
Gary has worked in the hospice field for over 25 years beginning as a volunteer. Over the years he has served in many capacities such as program director for volunteers, social workers, bereavement, and education and as a Vice-President . He is a Certified Thanatologist (CT): Death, Dying and Bereavement through the Association for Death, Education and Counseling and holds Master Degrees in Education and Social Work.  In 1996 Gary was honored with the National Hospice and Palliative Care Organization’s (NHPCO) “Heart of Hospice Award” for developing innovative programs to meet the needs of caregivers and the bereaved. For the past 7 years Gary has held various leadership positions for NHPCO, including the national representative for Volunteers and Volunteer Managers and the national representative for Social Workers.  In 2002 his hopes and dreams were fulfilled as he opened the Center for Compassionate Care in Las Vegas, Nevada. 
Program presentations:
937: How to be a Great Hospice Social Worker
1151: Working with Challenging Cases: A Problem Solving Model for Social Workers

 

Gail GazelleGail Gazelle, MD, FACP, FAAHPM

Dr. Gazelle has been a hospice medical director since 1998. She is an Assistant Clinical Professor of Medicine at Harvard Medical School and is board-certified in Internal Medicine as well as Hospice and Palliative Medicine. She is a Fellow in the American College of Physicians as well as in the American Academy of Hospice and Palliative Medicine.  

Dr. Gazelle provides lectures and workshops nationally. Her expertise spans all aspects of hospice and palliative care, from hospice eligibility, documentation, and regulatory issues, to ethics and communication issues, cost-effective prescribing, and management of pain and all end-of-life symptoms.

As  a nationally recognized expert in hospice, in 2007, Dr. Gazelle was invited by the New England Journal of Medicine to author an article explaining hospice care to American and international physicians (http://www.nejm.org/doi/pdf/10.1056/NEJMp078067). Her articles about end-of-life care have also been published in the Journal of the American Medical Association, the Journal of Clinical Oncology, and other prestigious journals. Dr. Gazelle completed her undergraduate training at Cornell University and attended medical school at the State University of New York in Syracuse. She completed Internal Medicine internship and residency training at Mount Auburn Hospital, a Harvard Medical School teaching facility. She completed a fellowship in medical ethics at Harvard Medical School. 


Program presentations:
544 Pain Management in Hospice: Part 1
546 Pain Management in Hospice: Part 2
547 Pain Management in Hospice: Part 3 Case Studies

1609 Face-To-Face Encounter

1616 The Physician Narrative

1646: Methadone for the Treatment of Pain in Hospice and Palliative Care (for MDs)

1647: Methadone for Pain in Hospice and Palliative Care: A Complex Medication (for RNs)

 

deborah grassmanDeborah Grassman, MSN, ARNP
Deborah Grassman is a Nurse Practitioner at Bay Pines VAMC in St. Petersburg, Florida. She has been with the VA for 26 years and has been the Director of the Hospice program at the VA for the last 15 years. She is a featured speaker at Hospice and VA conferences throughout the United States and has published numerous articles on providing Hospice care to veterans. Ms. Grassman pioneered identifying the effects of past trauma on the quality of a person’s dying process, as well as ways to effectively respond to issues that surface at the end of life. She is the author of the book, Peace at Last: Stories of Hope and Healing for Veterans and their Families.
Program presentations:
1537: ELNEC - For Veterans: Loss, Grief and Bereavement

barbara headBarbara Head, PhD, RN, MSSW, ACHPN
Barbara has been involved in palliative care research and education at the university level for the past 9 years.  She is an Assistant Professor of Medicine and the Director of the Interdisciplinary Program for Palliative Care and Chronic Illness at the University of Louisville.  She worked at the Hospice of Louisville for 11 years as a home hospice nurse, director of quality improvement and director of education.
Program presentations:
1337: ELNEC Geriatric Palliative Care: Communication at the End of Life
1338: ELNEC Geriatric Palliative Care: Loss, Grief and Bereavement

 

Dawn Jelley, RN, CHPN
Dawn Jelley is a native of England who now lives in New Hampshire. After dedicating 14 years to working with dying patients in hospice she currently works for a hospice software company. It was her work with dying patients that sparked her passion for poetry, initially shared with her co-workers and her friends.
Program presentations:
643: Keeping their stories alive

marion keenanMarion Keenan, MA, MBA
Marion Keenan has 27 years as a hospice executive, serving as President of Coastal Hospice in Salisbury, MD. Subsequent to retirement, she served one year as consultant to the new President. She is a full time Lecturer of Philosophy at the University of Maryland Eastern Shore and part time Instructor of Philosophy at Salisbury University in MD and Eastern Shore Community College in VA. She co-developed and taught the NHPCO Management Development Program course, Ethics for Hospice Managers and is a member of NHPCO Ethics Committee and former Chair of NHPCO Regulatory Committee and Chair of Hospice and Palliative Care Network of Maryland Regulatory Committee.
Program presentations:
1342: Ethical Foundations of Hospice Conditions of Participation (CoPs)

 

brianne lienkampBrianne Lienkamp, RN, BA, BSN, MSN, ANP-BC
Brianne is a board certified Adult Nurse Practitioner with a specialization in HIV, Immunology and Oncology from Emory University in Atlanta, Georgia. She holds undergraduate degrees from the University of Massachusetts Amherst in both nursing and psychology. Brianne was inducted into the Sigma Theta Tau International Honor Society for Nurses during her time at the University of Massachusetts Amherst. Prior to committing herself to hospice and palliative care, Brianne enjoyed working in the acute care setting as a staff and charge nurse for a pulmonary-oncology unit and as a staff educator. Brianne has served as an RN Case Manager, Performance Improvement Coordinator and Interim Clinical Services Manager at Evercare Hospice & Palliative Care. She currently is a Staff Development Coordinator for the corporate division of Evercare Hospice & Palliative Care and has been in this position for the past year. Brianne also stays actively involved with her collaborating Hospice Medical Director assisting with back-up call and visiting patients on both the hospice and palliative care services. Brianne has participated in preceptorship and mentoring opportunities since beginning her nursing career. Brianne was recently involved with the preceptorship of nurse practitioner students specializing in Palliative Care. Brianne enjoys speaking about hospice and palliative care and presents to individuals in the community, skilled nursing facilities and area hospitals on end stage disease management, nutrition and hydration at end of life along with complex pain management.
Program presentations:
1570: Intrathecal Port Intracacies

carol longCarol Long, PhD, RN, FPCN
Carol has been an ELNEC trainer since 2001, and has conducted research in pain management in long-term care. She is co-author of the book "Pain Management. The Resource Guide for Home Health and Hospice Nurses" (2008). Carol has written multiple grants and presentations in palliative care, focusing on advanced dementia, developing competencies for caregivers, creating learning materials and more.
Program presentations:
1333: ELNEC Geriatric Palliative Care: Pain Assessment and Management

arlene lowneyArlene Lowney, RN, MBA
Arlene has many years of experience in the hospice industry having served as Executive Director of Evercare Hospice & Palliative Care, Inc., Forge Hill Senior Living Community, and Heritage at Vernon Court, Hospice of Cambridge, all in MA. She has also served as the Principal, Innovative Healthcare Solutions in Waltham, MA, and Healthcare consultant, educator, professional speaker, specializing in Palliative Care and Hospice planning, development, financial planning and fund raising. Arlene has presented in several forums with topics including “Conversations before the Crisis,” “Responsible Aging – Responsible Planning,” “The Hospice Perspective,” “Advance Health Care Planning,” “Advance Directives – Why now!?,” “Surrogate Decision-Making in the Acute Care Setting” and “Conversations before the Crisis – A Guide for a Better Ending.” Currently, Arlene is a Board Member of the Alzheimer’s Association, Mass-NH Chapter.
Program presentations:
1341: Later Stage Alzheimer's Disease: Optimal Care and Comfort at the End of Life

 

Daniel Maison, MD, FAAHPM
Dr. Daniel Maison is a nationally recognized expert in hospice care. Dr. Maison is board certified in Internal Medicine and Hospice and Palliative Medicine. He is a Fellow of the American Academy of Hospice and Palliative Medicine, one of only 60 in the United States and sits on National Committees for the National Hospice and Palliative Care Organizations. He is a graduate of Georgetown Medical School where he was elected to the national honor society, Alpha Omega Alpha. He did his residency in Internal Medicine at California Pacific Medical Center in San Francisco, California. He was also chief resident of the Internal Medicine program there. Dr. Maison has conducted extensive training sessions for physicians and other healthcare professionals in hospice and palliative medicine. He has given numerous lectures at the local, regional, state, and national level. He has also published articles on subjects relevant to hospice and end-of-life care.
Program presentations:
609: The Medical Director's Role In Organizational Excellence
610: A Physician's Role in Organizational Culture Change during Open Access
611: It Takes a Village: Engendering Community Physician Support For End-Of-Life Care
612: Plumbing The Depths: Local Physician Recruitment For Your Hospice Program
613: Staff Empowerment Through Extemporaneous Educational Opportunities

 

pam malloyPam Malloy, RN, MN, OCN
Ms. Malloy is a Registered Nurse (RN) who received her Bachelor of Science Degree in Nursing (BSN) from Oklahoma Baptist University. From there she obtained her Master's with a Concentrated Study In Oncology at the University of California. Pam has been an education coordinator for six years at the George Washington University Hospital. Her main emphasis is on oncology and palliative care. Pam has also been on the speaker's bureau for several pharmaceutical companies, talking about various chemotherapy and supportive medications. In addition, she presents eight to ten times a year at least one of the ELNEC modules at national conferences. Pam has also spoken at various national meetings on palliative care (i.e. Oncology Nursing Society, Sigma Theta Tau, etc).
Program presentations:
677: ELNEC Core: Communication in Palliative Care


C. Andrew Martin, MSN, RN, CHPN
Andrew began his hospice career in 1993, as a volunteer for Seacoast Hospice in Exeter, NH. He is a Certified Hospice and Palliative Nurse and previously worked for Seacoast Hospice (2001-2008) in the roles of RN Case Manager, Intake and Clinical Support RN, and on their Management Team as Education and Quality Assurance Performance Improvement (QAPI) Coordinator. He was instrumental in achieving recognition of a 2007 OCS Vision Award to Seacoast Hospice for exceptional efforts in strategic initiatives that improve quality of care and organizational excellence. Andrew has achieved Level II Designee of the National Hospice and Palliative Care Organization's Hospice Manager Development Program (2007). He is also an approved educator by both the End-of-Life Nursing Education Consortium (ELNEC) Training Program (2006) and the Hospice and Palliative Nurse Association Clinical Review Trainer Program (2007). Hospice industry networking is important to Andrew. He has been the volunteer mentor (2005-2007) for the New Hampshire Hospice and Palliative Care Organization's initiative to successfully increase statewide participation in the NHPCO National Data Set (NDS).
Program presentations:
833: Performance Improvement Projects (PIPs)
654: Nutrition at End-of-Life

Terri MaxwellTerri Maxwell, PhD, APRN

Dr. Terri Maxwell is the Vice President of Strategic Initiatives at Weatherbee Resources, Inc. and the Hospice Education Network. Terri is a leader in the palliative care field, a widely published author, and presenter at national and state meetings. Terri has a wealth of experience in clinical initiatives, program development, patient services, community relations, and strategic planning. She will serve as the Lead Nurse Planner for curriculum development at HEN related to the continuing education of nurses.

Before joining Weatherbee, Terri was Vice President of Clinical Initiatives at Hospice Pharmacia, a division of excelleRx Inc where she held responsibility for the development, uptake, implementation, and ongoing evaluation of clinical initiatives, including Hospice Pharmacia's quality assurance/performance improvement service. She was instrumental in the development of Hospice Pharmacia's Medication Use Guidelines (MUGs™) and provided regulatory advice/support to multiple departments and clients.  

Prior to joining excelleRx, Terri was the Executive Director for the Center for Palliative Care at Thomas Jefferson University in Philadelphia. While at Jefferson, Terri generated a palliative care curriculum for the medical college, family medicine residency program, and geriatric fellows program. Terri was also instrumental in the development of hospital-based palliative care services for the Jefferson Health System.  During this time, Terri was named a Project on Death in America (PDIA) faculty scholar from Open Society Institute of the Soros Foundation.  As PDIA scholar, Terri led a system-wide quality assessment/performance improvement project to measure and improve end-of-life care. 

A summa cum laude graduate of University of Rhode Island, Terri received a master’s degree in nursing and a doctorate in nursing science from the University of Pennsylvania. She has worked as a nurse and oncology advance practice nurse at various hospitals, including Princeton (NJ) Medical Center, Children’s Hospital of Philadelphia and Beth Israel Medical Center (Mass.).

Program presentations:

183: Abuse, Neglect, Mistreatment and Exploitation: What You Need to Know and Do
1861: Hazard Communications: What You Need to Know and Do

219: Infection Control: What You Need to Know and Do

1860: Regulated Medical Waste Management: What You Need to Know and Do

186: Sexual Harassment: What You Need to Know and Do

1821: The Increasing Importance of Making the Right Related Medications Determinations in Hospice

 

 

Polly Mazanec, RN, MS, APRN, BC, AOCN
Polly is the Nurse Practitioner of the Cancer Support Team at the Ireland Cancer Center, University Hospitals of Cleveland. She has been in oncology for more than 30 years. In the past 10 years, she has been focusing on palliative care and has been involved with ELNEC since 2001. She speaks nationally and locally on palliative care topics.
Program presentations:
822: ELNEC Core: Introduction to Palliative Care Nursing
823: ELNEC Core: Loss, Grief and Bereavement

 

Melanie Merriman, Ph.D., MBA
Melanie P. Merriman, founder of Touchstone Consulting in North Bay Village, FL, provides clients with quality measurement, market research, strategic planning, and program evaluation services with a focus on chronic illness and end-of-life care. Recent clients include The National Hospice and Palliative Care Organization, The Robert Wood Johnson Foundation, and Centers for Medicare and Medicaid Services. Dr. Merriman is also the project director for EDELE (Epidemiology of Death and End of Life Experience), a federally-funded initiative to provide Internet access to public data for healthcare providers and policy-makers. From 1992-1998, Dr. Merriman was Director of Quality and Compliance for VITAS Healthcare Corporation. She is also a co-author of the Missoula-VITAS Quality of Life Index and The QAPI Requirement: Resources for Hospice Programs. Dr. Merriman earned a Ph.D. in Biology and an MBA in Health Care Administration.
Program presentations:
216: Introduction to Quality Assessment and Performance Improvement (QAPI)
514: QAPI Series - Session 2 Program Data and Performance Measures
515: QAPI Series - Session 3 Program Activities
517: QAPI Series - Session 5 Patient-level and Hospice-level QAPI Measures
518: QAPI Series - Session 6 The QAPI Opportunity
827: QAPI: What Hospices Need to Know and Do
828: QAPI: Developing and Implementing a QAPI Program

 

Mary Michal, JD
Mary Michal is a national authority on hospice, palliative and end of life care and has published and lectured extensively on issues such as corporate compliance planning, anti-kickback considerations, physician contracting, managed care contracting and HIPAA compliance. She is a national presenter on a broad array of end-of-life issues and regularly presents for the National Hospice and Palliative Care Organization and numerous state hospice and palliative care associations. Mary has authored and co-authored a number of publications throughout her career, including most recently: Hospice and Nursing Home/Assisted Living Contracting Toolkit, Medical Director and Physician Contracting Toolkit for Hospice and Palliative Care, One Patient, One Day: Making Your Hospice a Leader in End of Life Care, a Manual for Growing Hospice the Right Way and a series of manuals on HIPAA privacy compliance for health care providers and health plans. In 1969, Mary received her undergraduate degree in Sociology, cum laude, from St. Norbert College. She received her law degree from the University of Wisconsin in 1977. Mary is a member of the State Bar of Wisconsin and its Health Law and Elder Law Committees. She has also been listed in The Best Lawyers in America.
Program presentations:
779: Hospice in the Nursing Home: Contracting, Quality, & Regulatory Considerations
780: Medical Director Contracting: Hospice Physicians and the New CoPs
375: Pre-Hospice Care


jennifer murrayJennifer Murray, RN, CNS, CPNP
Jennifer Murray has worked at the Dell Children’s Medical Center in Austin, Texas, and is currently with Children’s Hospital in Los Angeles. She conducts workshops and lectures widely on pediatric issues.

 

 


Program presentations:
1305: ELNEC Pediatric Palliative Care: Communication
1306: ELNEC Pediatric Palliative Care: Ethical and Legal Issues

 

Rhonda Perrin Oakes, RN, CHPN
Rhonda is a Certified Hospice and Palliative Registered Nurse with more than 15 years of experience.  She is currently a clinical informatics nurse with Describing Function, LLC.  In this role, Rhonda works with clients to facilitate communication from the clinical end users across the patient care departments, while collaborating with the vendors and IT experts. She is an active member of the Hospice and Palliative Nurses Association, the Tennessee Hospice Organization, the Health Information Technology Standards Panel (HITSP) and the SNOMED Nursing Working Group.  She has networked with hospices across the nation in finding best practices, utilizing the electronic health record. Rhonda was a site investigator and a collaborator and co-author of the international project "Palliative Nursing to Promote Dignified Dying".
Program presentations:
1075: Describing Functional Status: Beyond KPS/PPS and The Adult Failure to Thrive Syndrome


Sally Okun, RN, MMHS
Sally is a co-founder of the Hospice Education Network and currently a member of the Research Team at Patients Like Me, a web-based networking site for people to share information that can improve the lives of patients diagnosed with life-changing diseases. Sally is the author of numerous publications and presentations on advance care planning, and consumer-centered health care, including a featured article in the on-line journal Innovations in End of Life Care. She co-authored "Community-based Palliative Care for the Older Adult", a chapter in the advanced practice nursing textbook titled Gerontologic Palliative Care Nursing and The Resource Guide: Achieving Quality of Care at Life's End for Brown University, a web-based publication; and was coeditor of The Resource Book for the inaugural class of Program in Palliative Care, Education and Practice at Harvard Medical School Center for Palliative Care.
Program presentations:
202: Interdisciplinary Team: An Introduction for Hospice Staff
240: Trajectory of Illness: Stages of Dying
277: Levels of Care: An Overview for Hospice Staff


Judith Paice, RN, MN, OCN
Judith is the Director for the Cancer Pain Program at Northwestern University; Feinberg School of Medicine. She has been in advanced practice nursing roles for the past 26 years, caring for patients with severe pain. In addition, during this time she has been involved in nursing, medical and other professional education as a faculty member. Furthermore, Judith has conducted research and has published and presented her findings. These presentations have been locally, nationally and internationally to nurses, physicians, basic scientists, psychologists, patients and to the public, primarily on the topic of pain.
Program presentations:
676: ELNEC: Final Hours of Life
819: ELNEC: Pain Management in Palliative Care
1533: ELNEC - For Veterans: Pain Management
1538: ELNEC - For Veterans: Final Hours

Kathleen J. Rusnak, B.A., M. Div., S.T.M., M.Phil., Ph.D.
Dr. Rusnak is an ordained Lutheran pastor with a doctorate in Psychology and Religion. All of her endeavors throughout her career or vocation have been directed by interests developed as a child of the sixties, from civil rights, to the Holocaust and post-Holocaust theology for Christians and Jews, to her work in hospice. She is deeply influenced by Martin Luther King and by the German Lutheran theologian Dietrich Bonhoeffer, who, at 39, was hanged in a concentration camp by the Nazis for his active resistance to Hitler. Dr. Rusnak has always been interested in the ultimate questions of life, the psychology behind religious beliefs and actions, and human transformation. She, in her own thinking, felt her only choice was to become a pastor and theologian. She was convinced that this was her niche to influence and change the world. To that end, Dr. Rusnak has been the pastor of three Lutheran congregations, has served as a hospice chaplain in two hospices, was the director of spiritual care and bereavement at another hospice. She lived and worked in Israel for over two years as the director of the theological department of a post-Holocaust Christian European kibbutz in the Galilee, and focused on repentance and renewal towards the Jewish people.
Program presentations:
836: After They Forget - The Thriving Spirit of Alzheimer's
650: Appearances: Paranormal Experiences at the End of Life and in Bereavement
571: Because you've never died before: Exploring the Spiritual Mind and Worldview of the Dying
835: Choosing Hope at the End of Life
837: Compassion Fatigue: The Professional Caregiver's Dilemma                                                                          1122: Loss, Grief & Faith: A Guide for Professionals

 


Cathy Schutt, APRN-BC, CHPN, RN-BC
Cathy is founder and president of Pain Resources Network. She is an advanced nurse practitioner with clinical specialties in both pain and palliative care, and she has been a certified hospice trainer since 1997. She is also certified with the American Nurses Credentialing Center (ANCC) as an RN-BC in pain management. With more than 20 years of experience in training and managing clinical and occupational health staff in the development and delivery of integrated healthcare systems, Cathy has a thorough working knowledge of operations in both acute and non-acute care settings. She has created and implemented clinical competency programs in pain management and palliative care for major Boston teaching hospitals, long-term care facilities, hospices and home care organizations throughout the Northeast. She has also lectured on pain and symptom management nationally and consulted with nursing and interdisciplinary staff members on both pharmacologic and non-pharmacologic interventions. Cathy has consulted, developed programs with, or written materials for the National Cancer Institute; the American Cancer Society; Raytheon Company; and the Associated Industries of Massachusetts. She has published articles with the American Occupational Health Nursing Journal, the American Cancer Society Publications and Programs, and Nutrition Research.
Program presentations:
561: Hospice Nursing Assistants/Hospice Aides - Certification Prep. Course

nancy shermanNancy Sherman, LICSW
Nancy has extensive experience presenting to groups large and small, general public as well as professionals, and has been a presenter at the MA NASW Symposium, national VNAA conference, national conferences of the American Network of Home Health Social Workers, MA Federation of Hospice and Palliative Care annual conference, MA Home and Health Care Association annual conferences, NHPCO and ADEC national conferences. She serves on the NHPCO Bereavement Steering Committee, has had two articles published in the home care professional journal, CARING, and contributed a chapter to a book in publication on Social Work in Palliative Care.
Program presentations:
1569: New to Bereavement? Everything You Wanted to Know in 60 Minutes or Less

Douglas C. Smith, M.Div., M.A., M.S.
Douglas C. Smith is a professional speaker, trainer and consultant with over 25 years experience as a counselor, therapist and health care administrator. He has worked in hospitals, hospices and social service agencies.  He is the author of several books and has also published in several journals.  Doug's three masters degrees in three different health care disciplines give him a truly holistic perspective that takes into consideration the physical, psychological, and spiritual dimensions of patients.  He has given workshops in all 50 states. In addition to Doug's speaking, consulting, and writing, he actively participates in delivering patient care for Beloit Regional Hospice in Beloit, Wisconsin.   He also has much experiential knowledge in the fields of terminal illness and grieving, having lost to death a brother and two daughters.
Program presentations:
1095: Advantages of Strength Based Assessments with Hospice Patients
1096: Being Wounded Healers: Helping Ourselves and Others Find Meaning in Suffering
1097: Client-Centered Care Plans with Minimal Paperwork
1098: Tools, Tools, and More Tools to Help the Grieving
1099: Virtual Dreams: Getting Clients to Open Up Quickly and in Depth

1313: Final Rights #1: Promoting A Patient's Right To Be In Control

1314: Final Rights #2: Promoting A Patient's Right To Cry, Be Angry, Be in Denial, and To Laugh

1315: Final Rights #3: Promoting A Patient's Right To Touch and Be Touched

1316: Final Rights #4: Promoting A Patient's Right To Have a Sense of Purpose

1317: Final Rights #5: Promoting A Patient's Right To Have Personal Beliefs and Values Respected

 

 

Martha Tecca, MBA
Martha Tecca is a healthcare measurement and management strategist, working with hospice and palliative care agencies, associations and vendors to accelerate the ability of organizations to demonstrate and improve quality and value. She has been advancing data-driven management in hospice since 1997. She founded Perforum, the hospice industry's only comprehensive benchmarking program, which later became OCS Hospice, part of the healthcare information solutions provider, Outcome Concept Systems, Inc. She has designed and implemented benchmark databases across the healthcare industry. Martha worked with the National Hospice and Palliative Care Organization (NHPCO) to develop the NHPCO National Data Set and the Quality Partners initiative. She is a board member of the American Hospice Foundation, and sits on the technical expert panel developing a hospice consumer report card. She was Founding Partner of The Healthcare Management Council, Inc. (HMC), one of the healthcare industry's first benchmarking programs. She also worked with Bain & Company, a leading strategy consulting firm, and Genzyme Corporation, now a major biotechnology company. She is co-author of The QAPI Requirement: Resources for Hospice Programs and is a frequent industry speaker and contributing writer. Martha holds an MBA from The Tuck School at Dartmouth College and a BA degree in Biology from Harvard University.
Program presentations:
572: Get Ready. Get Smart: CR 5567 ' The CMS Claims Visit Reporting Series
573: Do It Now. Do It Right. CR 5567 ' The Centerpiece for a Strong Data Strategy

 

 

Paul Thayer, M.Div., D.Min.
Paul Thayer is an Assistant Professor of Child Life and Family Studies at Wheelock College. He teaches graduate and undergraduate courses including Care of Chronically Ill Children, Child Health Systems, Clinical Issues in Child Life, Death Dying and Bereavement, Children and Their Environments, and Cross Cultural Perspectives on Human Development. Previously he was the Director of Palliative Care at Franciscan Children's Hospital and has held leadership positions at a number of Boston area hospices and hospitals. Dr. Thayer completed a Bachelor of Arts degree from the University of Connecticut, a Master of Arts degree in psychology at Assumption College, a Master of Divinity degree at Yale University and a Doctor of Ministry degree from Boston University. His research interests include helping children cope with death and dying, spirituality and illness, and bereavement care for children.
Program presentations:
194: Children of Adult Hospice Patients
222: Professional Boundaries in Hospice Care

 

joetta wallaceJoetta Wallace, RN, MSN, FNPC
Ms. Wallace has more than 35 years experience in pediatric care including intensive care, pediatric hematology/oncology and is now focusing on pediatric palliative care. She has presented all topics of the ELNEC Pediatric curriculum to new pediatric nurses and at orientation and presents regularly at Grand Rounds.


Program presentations:
1308: ELNEC Pediatric Palliative Care: Pain Management
1310: ELNEC Pediatric Palliative Care: Final Hours


rita wellsRita Wells, RN, MSN, CLNC
Rita, a Master's prepared RN with focus in Nursing Leadership and Business Management, is a candidate for a post-masters certificate in nursing education. She has thirty years of nursing experience with expertise in end-of-life and hospice care for the past twelve years. Rita has developed and implemented numerous continuing education presentations for licensed professionals throughout New England on topics including hospice and end of life care; comprehensive pain management; ethical dilemmas; advance care planning; nursing theory; and case management. Additionally, Rita is certified as a Legal Nurse Consultant and she is currently writing a manuscript to publish her Master's thesis: A qualitative phenomenological study on the death experience of a terminally ill patient through the perspective of the spouse.
Program presentations:
196: Managing Stress, Boundaries and Burnout

 

Heather Wilson, Ph.D
Dr. Heather Wilson is the founder and a principal of Weatherbee Resources, Inc., and  the CEO of the Hospice Education Network, Inc.  She is the author or co-author of numerous hospice regulatory manuals including  The HIPAA Privacy Rule: Compliance Resources for Hospices and The HIPAA Security Rule, Compliance Resources for Hospice, CoPs in a Book the Final Edition and The QAPI Requirements: Resources for Hospice Programs.  She is also the primary author of The Compliance Program Toolkit: Resources for Hospice Compliance Officers published by the National Hospice and Palliative Care Organization in 2000.  Dr. Wilson is a member of NHPCO's Regulatory Committee, and was the the leader of its Education Workgroup for five years. She has expertise in assisting hospice programs with compliance with the Medicare Conditions of Participation, developing corporate compliance programs and meeting the new HIPAA regulations. Dr. Wilson has presented workshops on corporate compliance, HIPAA, regulatory compliance and forgiveness at many state and national hospice conferences. She has a Ph.D. in Pastoral Psychology from Boston University. Her dissertation was one of the first empirical studies on the topic of forgiveness.
Program presentations:
652: Medicare Hospice Benefit

513: QAPI Series - Session 1 Introduction to QAPI
514: QAPI Series - Session 2 Program Data and Performance Measures
515: QAPI Series - Session 3 Program Activities
516: QAPI Series - Session 4 Performance Improvement
213: HIPAA Training for Hospice Staff and Volunteers
1540: Understanding Hospice Scrutiny
239: Patient Rights


Carol Wogrin, Psy.D., RN
Carol Wogrin is a licensed psychologist specializing in grief and loss, with a private practice in Newton Center, MA. She is currently the Director of the National Center for Death Education, Mount Ida College, and was formerly the Director of their Bereavement Studies Program. Dr. Wogrin was a founding member and first Executive Director of the Massachusetts Compassionate Care Coalition, a statewide coalition to improve end of life care, formerly the Project Director for the Massachusetts Commission on End of Life Care's End of Life Services Resource Guide, and Clinical Instructor in Psychology, Department of Psychiatry, Beth Israel Hospital, Harvard Medical School.
Program presentations:
182: Grief and Loss: Caring for the Bereaved

Howard YoungHoward J. Young
Howard Young, a nationally recognized leader in healthcare fraud and abuse matters, is a partner in Morgan Lewis's FDA and Healthcare Practice with nearly 20 years of health law experience. Mr. Young advises a broad range of healthcare organizations - including hospitals, hospices, home health agencies, retail and specialty pharmacies, and more - on fraud and abuse, regulatory, and compliance program matters, and represents clients on federal and state investigations and self-disclosures involvin False Claims Act, Anti-Kickback, Stark Law, quality of care, coding and billing matters. Mr. Young is a presenter on Fraud and Abuse at Weatherbee Resources Hospice Regulatory Boot Camps.
Program presentations:
1847: Fraud and Abuse In Hospice: Under the Microscope