PLEASE NOTE:  Beginning Monday, March 26, 2012 - We converted all videos to the new "Silverlight Environment." You may have already experienced this "new and improved look" with our recently released courses. This conversion provides you with:
   - Bookmark ability (return to where you left off on a video)   
   - Improved visibility
   - Increased video and slide frame capability
This conversion should be seamless; however, if you have trouble launching a video, please download Microsoft Silverlight (use the blue Silverlight Download button).

Important changes to be aware of:
   - Handouts link now located
     in the lower right corner   
   - Post test accessible only from the HEN Catalog Page
Please contact us if you have problems launching videos after the Silverlight download: support@hospiceonline.com

Password Retrieval is Now Available - When you first log in, click on the ABOUT YOU link and update your information. You can list your email for retrieving your password should you forget it. Your password will be sent to your email address from support@hospiceonline.com. Please be sure your mailbox will accept email from this address. Your information is not shared with any third parties.

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New Courses:

 Three new regulatory courses

Fraud and Abuse in Hospice: Under the Microscope (#1847)  Hospice, more than ever, is under direct scrutiny for payment discrepancies. This course provides a look at the history, who's looking, and how to prepare for and react to this scrutiny.

Increasing Importance of Making the Right Medications Determinations in Hospice (#1821)  Are you confident that you and your team are making the correct "related" determinations for your hospice medications? Are you concerned about the rising number of medication-related billing audits? Do you need to improve IDG documentation of medication coverage? This course discusses "related" and "co-morbid" conditions and that relationship to covering the costs of medications, supplies, etc.

Technical Eligibility Requirements in Hospice (#1822  Five technical requirements (notice of election, initial certification, recertification, face-to-face encounter, and physician narrative) are discussed followed by the challenges related to compliance.